Terms & Conditions

1. Acceptance of Terms

Rail Agent ID (A unit of DMT Empire India Pvt Ltd) ki website aur services use karke aap hamari terms aur conditions se sehmat hote hain. Agar aap in terms ko accept nahi karte, toh please hamari services use na karein.

2. Eligibility & Registration

• User ki umar 18 saal ya usse zyada honi chahiye.
• Agent registration ke liye sahi aur valid Documents (PAN, Aadhaar, etc.) provide karna anivarya hai.
• Galat document paye jane par account bina kisi notice ke suspend kar diya jayega.

3. IRCTC Guidelines Compliance

4. Payments & Wallet

Wallet mein add kiya gaya balance sirf ticketing aur portal services ke liye use kiya ja sakta hai. Kisi bhi transaction dispute ke liye hamari support team se 24 ghante ke andar sampark karein.

5. Prohibited Activities

Aap niche di gayi activities mein shamil nahi ho sakte:

• Software manipulation ya hacking ka prayas karna.
• Customer se IRCTC dwara nirdharit fees se zyada charge karna.
• Apni login credentials kisi aur ke sath share karna.

6. Limitation of Liability

Technical issues, server downtime ya IRCTC portal ki wajah se hone wale kisi bhi financial loss ke liye Rail Agent ID zimmedar nahi hogi.

7. Governing Law

In terms se jude kisi bhi vivaad (dispute) ka nayaay-kshetra (jurisdiction) sirf Delhi/Noida courts hoga.